Accessibility Statement

Last Updated: September 10, 2025

NorthStar Civic Media is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to the ComNet Ads Manager platform.

Our Commitment

We strive to make the ComNet Ads Manager accessible to users of all abilities. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which help make web content more accessible to people with disabilities.

Accessibility Features

The ComNet Ads Manager includes the following accessibility features:

Navigation & Structure

  • Semantic HTML markup for proper screen reader navigation
  • Consistent navigation structure across all pages
  • Skip links to main content areas
  • Logical heading hierarchy (H1, H2, H3, etc.)
  • Descriptive page titles

Visual Design

  • High contrast color schemes for better readability
  • Scalable text that can be enlarged up to 200% without loss of functionality
  • Clear visual focus indicators for keyboard navigation
  • Consistent visual design patterns
  • Alternative text for images and graphics

Keyboard & Input

  • Full keyboard navigation support
  • Logical tab order throughout the interface
  • Keyboard shortcuts for common actions
  • Form labels and instructions clearly associated with inputs
  • Error messages that are clearly identified and explained

Ad Builder Accessibility

  • Built-in contrast checker for ad content
  • Alternative text support for uploaded images
  • Color contrast validation tools
  • Accessible form controls and validation
  • Screen reader compatible preview functionality

Assistive Technology Support

The ComNet Ads Manager has been tested with the following assistive technologies:

  • Screen readers (NVDA, JAWS, VoiceOver)
  • Keyboard-only navigation
  • Voice recognition software
  • Browser zoom functionality

Known Limitations

While we strive for full accessibility, we acknowledge some current limitations:

  • Some complex visual elements in the ad preview may require additional screen reader descriptions
  • File upload drag-and-drop functionality may require keyboard alternatives for some users
  • Real-time preview updates may not always be immediately announced to screen readers

We are actively working to address these limitations in future updates.

Third-Party Content

The ComNet Ads Manager integrates with third-party services (such as Auth0 for authentication) that may have their own accessibility features and limitations. We work with our vendors to ensure these integrations maintain accessibility standards.

Feedback & Support

We welcome feedback on the accessibility of the ComNet Ads Manager. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Contact:

Email: accessibility@northstarcivic.com
Subject Line: "ComNet Accessibility Feedback"

Please include:

  • The specific page or feature you were using
  • The assistive technology you were using (if applicable)
  • A description of the accessibility barrier
  • Your contact information if you'd like a response

We aim to respond to accessibility feedback within 5 business days and will work to address issues as quickly as possible.

Ongoing Efforts

Accessibility is an ongoing effort. We regularly:

  • Conduct accessibility audits of new features
  • Test with assistive technologies
  • Gather feedback from users with disabilities
  • Provide accessibility training for our development team
  • Stay current with accessibility best practices and standards

Standards & Guidelines

Our accessibility efforts are guided by:

  • WCAG 2.1 Level AA: Web Content Accessibility Guidelines
  • Section 508: U.S. federal accessibility standards
  • ADA: Americans with Disabilities Act compliance
  • ARIA: Accessible Rich Internet Applications specifications

Updates to This Statement

This accessibility statement will be updated as we make improvements to the platform and as accessibility standards evolve. We review and update this statement at least annually.

This statement was last reviewed and updated on September 10, 2025.